Do you take fully customised orders?+
Yes — every piece is made to order. Share your names, language, colours, occasion or a reference and we'll craft it just for you. A design preview is shared for approval before we begin.
How much does a piece cost?+
Prices reflect the craftsmanship, materials and level of customisation, so they vary by piece. We share a quote on request and confirm the final price before the order is placed.
How long does an order take?+
Each item is handcrafted, so timelines vary with the design. We give an estimated completion and dispatch timeline at order confirmation.
How do I confirm an order?+
Orders are confirmed on receipt of an advance or full payment (as agreed). Crafting begins only after payment and design approval.
Do you ship across India?+
Yes, we ship PAN-India with careful, cushioned packaging. Delivery timelines can vary by location and courier.
What is your cancellation / return policy?+
As pieces are handmade and personalised, orders cannot be cancelled once crafting has begun, and returns/refunds are not applicable after production starts. Subtle handmade variations are natural and add to each piece's charm.
Still Have Questions?
We'd love to help
Reach out on WhatsApp or drop us a message — Pavi personally replies to every enquiry.